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Welcome to Madeira.Life!
I've just arrived
I have a question
Everyone's code is unique. It is generated after you compete the self check with your passport number and date of birth (you should have received a message with a link to complete this)
Your code opens your room and the front door, and only last for the duration of your stay.
You code will only work from 3pm on your day of arrival!
Here's an important 26 second video on how to use them.
Please ignore the code used in the demonstration. If you haven't received your code, please whatsapp us and we'll send it to you. (whatsapp button on website banner)
https://video.wixstatic.com/video/db1655_1f90f27c07c04586a5072155637e0ae2/1080p/mp4/file.mp4
The front door is open from 8am until about 11pm. One of us is usually around for most of the day too. After this time, if you can't get into using your code, or you can't get into your room. Try calling us. (whatsapp button on website banner) NB: We set our phone to silent when we're asleep - so if we don't answer please come and knock on the door of our mini house (it's the small stone building to the rear of the guesthouse / on the entrance to the carpark)
Don't worry! It's probably the technology letting us down.
The codes should be automatically created after you complete the self check-in form (link sent to you in a message). A day before you arrive, you should have received the code by email (please check your spam).
If you don't have it - please send us a whatsapp (whatsapp link at on website banner) and we'll sort it :-)
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